FREQUENTLY ASKED QUESTIONS
CAN I ORDER OTHER SIZES?
Yes, it is possible to custom order our prints in sizes other than those listed on the website. Contact us at info@theartclub.se, and we’ll assist you.
DO YOU SELL FRAMES?
Frames are available for custom-sized prints and upon request. Write to us, and we’ll arrange it for you.
WHAT PAPER DO YOU USE?
For all prints under what we call "Art Prints," we use matte 230 gsm photo paper. The paper has a slight texture but offers a smooth surface. It provides excellent color reproduction and sharpness.
WHAT INK DO YOU USE?
We use EPSON UltraChrome HDX/H ink cartridges to ensure deep, intense results of exceptional quality. This professional pigment ink offers the most accurate color reproduction on the market.
DURABILITY?
While creating high-quality results is essential, we also understand that customers want their creations to last. That’s why EPSON UltraChrome HDX ink is designed with durability in mind—prints on Premium Glossy Photo Paper (PGPP) can last for over 60 years.
HOW LONG IS YOUR DELIVERY TIME?
Our delivery time is typically 2–5 business days. Your prints are usually shipped the day after you place your order. During periods of high demand, either with us or our shipping partners, there may be an additional 1–2 day delay before you receive your package.
DO YOU COLLABORATE WITH OTHERS?
YES, please email us at info@theartclub.se.
OTHER QUESTIONS?
Email us at info@theartclub.se.